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Records in scoped application are not accessible/viewable for some users - Support and Troubleshooting
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  • Records in scoped application are not accessible/viewable for some users
KB0696652

Records in scoped application are not accessible/viewable for some users


3891 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Error message "Number of rows removed from this list by Security constraints" on a list or "No record found" on form view is shown when users trying to view records that are in a scoped application.

Release


All releases

Cause


Cause by the system having specific table level read ACL(s) on the scope application.

Resolution


1) Verify that the scoped application has "Application administration" field checked. When this field is check it tells the system to follow ACLs within that scoped application rather than the ACLs on global scope.

2) Identify which table level read ACLs are present for the scope application in question and make necessary changes to allow users access.

An example of such ACL would be:

Type: record

Operation: read

Name: Email Client Canned Messages [sys_email_canned_message] None

Application: Human Resources: Core

Additional Information


More information regarding Application administration


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