Notifications

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Symptoms


CAB Meeting agenda items are left in 'Pending' state when meeting is canceled or completed.
When a CAB Meeting is 'Canceled' directly from a 'Pending' state, it leaves any agenda items pending for that meeting in the 'Pending' state.

Release


All versions with Change Management - CAB Management plugin.

Cause


"No decision" indicates the agenda item came up for discussion and was bypassed without being approved or rejected. The functionality of moving a CAB Meeting agenda item from 'Pending' to 'No decision' when a CAB meeting is canceled is not an expected behavior. 

Resolution


As a workaround, an additional state value (e.g. Cancelled) can be introduced which will be a customization. When the state of a Pending (not yet In Progress) CAB Meeting record is updated to Canceled, please update the "Pending" agenda items to a new state "Canceled".

Article Information

Last Updated:2018-09-26 11:21:17
Published:2018-09-05