Symptoms

When discovering Storage Devices using Compellent CIM server (e.g. Dell Storage Center), Probe SMIStorageServer returns empty result, and related information is not collected for Storage Server CI (cmdb_ci_storage_server): e.g. below information is empty in related list: storage devices / storage volumes / storage pools / storage controllers / iSCSI Exports etc

Release

Jakarta

Cause

Compellent CIM server requires "/cimom" to be included in the URL.

Resolution

1> Navigate to: MID Server > Script Include > search for CIM Query > make it inactive 2> Import attached script include: "new CimQuery Script Include.xml"   Once upgraded to Kingston in the future, revert to out of box script include.