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Issue while running discovery for Storage Devices using Compellent CIM server (e.g. Dell Storage Center) - Support and Troubleshooting
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  • Issue while running discovery for Storage Devices using Compellent CIM server (e.g. Dell Storage Center)
KB0696211

Issue while running discovery for Storage Devices using Compellent CIM server (e.g. Dell Storage Center)


1286 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


When discovering Storage Devices using Compellent CIM server (e.g. Dell Storage Center), Probe SMIStorageServer returns empty result, and related information is not collected for Storage Server CI (cmdb_ci_storage_server): e.g. below information is empty in related list: storage devices / storage volumes / storage pools / storage controllers / iSCSI Exports etc

Release


Jakarta

Cause


Compellent CIM server requires "/cimom" to be included in the URL.

Resolution


1> Navigate to: MID Server > Script Include > search for CIM Query > make it inactive 2> Import attached script include: "new CimQuery Script Include.xml"   Once upgraded to Kingston in the future, revert to out of box script include.

 


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