Notifications

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Symptoms


When discovering Storage Devices using Compellent CIM server (e.g. Dell Storage Center), Probe SMIStorageServer returns empty result, and related information is not collected for Storage Server CI (cmdb_ci_storage_server): e.g. below information is empty in related list: storage devices / storage volumes / storage pools / storage controllers / iSCSI Exports etc

Release


Jakarta

Cause


Compellent CIM server requires "/cimom" to be included in the URL.

Resolution


1> Navigate to: MID Server > Script Include > search for CIM Query > make it inactive 2> Import attached script include: "new CimQuery Script Include.xml"   Once upgraded to Kingston in the future, revert to out of box script include.

 

Article Information

Last Updated:2018-11-08 22:31:14
Published:2018-11-09
new CimQuery Script Include.xml