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Description

Catalog Client Scripts are not running in Mobile App/Browser. The known affected environments are Android App, Mobile Browser($m.do).

 

Steps to Reproduce

 

1. Login an early Jakarta instance as administrator.
2. Import the Catalog Client Script XML file attached.
3. In the Mobile UI ($m.d) navigate to Service Catalog > Standard Laptop
Notice the 'Additional software requirements' field remains empty instead of being populated with test text.

Workaround

This issue is fixed in all currently supported versions as part of the related problem PRB1287069/KB0689536. Please review the Fixed In section to determine the latest available patch your instance can be upgraded to.

 


Related Problem: PRB1283366

Seen In

There is no data to report.

Fixed In

Jakarta Patch 10
Jakarta Patch 9 Hot Fix 4
Kingston Patch 6 Hot fix 5
Kingston Patch 7
London

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-10-31 09:45:12
Published:2018-10-17