16 views

Symptoms


When the Substate field is viewed on the list view of Harware (alm_hardware) list or Asset (alm_asset) list the data is displaying the value instead of its label (i.e. available instead of Available).

Release


All releases

Cause


Cause by one or more choices being created in alm_hardware (or any table that extends from alm_asset).

Resolution


1) Navigate to the following URL to identify any choices that were created in alm_hardware:

/sys_choice_list.do?sysparm_query=nameINjavascript%3AgetTableExtensions('alm_asset')%5Eelement%3Dsubstatus%5Ename%3Dalm_hardware&sysparm_list_mode=grid

2) Delete these records

 

*Please note that after deleting these records similar choices might need to be created in alm_asset to replace the deleted ones. In that case go back to the records that were referencing the deleted choices and update them to the new choices.

Article Information

Last Updated:2018-08-23 11:21:17
Published:2018-08-23