Symptoms

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Clicking on "View All" from a simple list brings up a blank page and shows the following error.

Failing widget: 'Requested Items' (624afdb3d7230200a9addd173e24d4f4)

 

Release

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Seen in Istanbul but not limited to other releases.

Environment

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Service Portal

Cause

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Using a widget other than "Data table from URL definition" on the List page.

Resolution

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Replace the widget on the List page with 

Additional Information

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https://docs.servicenow.com/csh?topicname=data-table-url-widget.html&version=latest

https://docs.servicenow.com/csh?topicname=requested-items-widget.html&version=latest