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Description


How you should close a RITM when the SC task is completed in Flow designer?

Procedure


Add an update action and set RITM stage to Completed. This would trigger business rules to close the RITM and Request.

 

Applicable Versions


London

 

Additional Information


https://community.servicenow.com/community?id=community_blog&sys_id=09becbf3db589b403882fb651f961986&view_source=searchResult

 

Article Information

Last Updated:2018-09-04 06:33:32
Published:2018-09-04