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When clicking on the "Reference qual condition" filter on the "Lookup select box" variable, there is an error message - Support and Troubleshooting
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  • When clicking on the "Reference qual condition" filter on the "Lookup select box" variable, there is an error message
KB0696053

When clicking on the "Reference qual condition" filter on the "Lookup select box" variable, there is an error message


940 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


When clicking on the "Reference qual condition" filter on the "Lookup select box" variable, there is an error message

 

Release


Kingston

 

Cause


The field "Reference qual condition" is not intended to be used with the "Lookup select box" type variable.

 

Resolution


The field "Reference qual condition" is not intended to be used with the "Lookup select box" type variable.
 
Instead, we could use the "Reference qual" field, where we can specify the reference qualifier.
 
Please refer to the section "Advanced reference qualifier" in this documentation,
https://docs.servicenow.com/csh?topicname=c_ReferenceQualifiers.html&version=latest
 
Also, these community articles could also be used as a reference,
https://community.servicenow.com/community?id=community_question&sys_id=c6629b61db101fc01dcaf3231f96193f
 
https://community.servicenow.com/community?id=community_question&sys_id=f7918769db98dbc01dcaf3231f961998

 

 


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