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Symptoms


When clicking on the "Reference qual condition" filter on the "Lookup select box" variable, there is an error message

 

Release


Kingston

 

Cause


The field "Reference qual condition" is not intended to be used with the "Lookup select box" type variable.

 

Resolution


The field "Reference qual condition" is not intended to be used with the "Lookup select box" type variable.
 
Instead, we could use the "Reference qual" field, where we can specify the reference qualifier.
 
Please refer to the section "Advanced reference qualifier" in this documentation,
https://docs.servicenow.com/bundle/jakarta-platform-administration/page/script/server-scripting/concept/c_ReferenceQualifiers.html
 
Also, these community articles could also be used as a reference,
https://community.servicenow.com/community?id=community_question&sys_id=c6629b61db101fc01dcaf3231f96193f
 
https://community.servicenow.com/community?id=community_question&sys_id=f7918769db98dbc01dcaf3231f961998

 

 

Article Information

Last Updated:2018-08-23 13:26:33
Published:2018-08-23