Predefined question in Service Creator works in preview, but not after item is published
The reference qualifier is not defined properly.
The predefined question has a reference qualifier,
We need not use the Single quotes for the string fields when mentioning the reference qualifier.
We can simply use u_store_status=O^EQ
EQ specifies the End. There were no records shown since we added quotes.
Please refer to the section "Advance Reference Qualifier" in this link for more details on reference qualifier,