Mandatory UI policy should always be honored over read-only or hide policy no matter in which ever order page was loaded.

Steps to Reproduce

1. Create a catalog item with the following specifications
     Name : Sample Catalog Item
     Variables: Sample Variable (any type)
2. Create two UI policies in below order:
   a. mark above variable as read-only (order - 100)
   b. mark above variable as mandatory (order - 200)
3. Now try the item.
Expected : Variable should be displayed as mandatory and it should allow user to enter some value [As mandatory carries higher priority]
Actual : Variable is marked as mandatory & read-only, a result neither user can enter any value nor proceed with ordering the item


This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.


Related Problem: PRB696964

Seen In

There is no data to report.

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:38:49