Description
According to the documentation, only users with 'sn_core_hr.admin' role can create or modify HR Case templates.
Some customers need general HR users which just have 'sn_hr_core.basic' to create HR Case template.
Procedure
The workaround for this is creating the following ACL Rules.
- Log in as admin.
- Create the following ACL Rules.
| Name | Operation | Scope | Type |
| sys_template.* | Create | Global | record |
| sys_template.* | Write | Global | record |
| sys_template.* | Read | Global | record |
| sn_hr_core_case.* | save_as_template | Human Resources:core | record |
| sn_hr_core_case | save_as_template | Human Resources:core | record |
Applicable Versions
Kingston Patch 7