Notifications

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Symptoms


Adding content to the Introduction field is not saving

Release


Kingston Patch 6

Cause


Duplicate Introduction and End Note fields on the form

Resolution


This was caused because there are multiple Introduction and End Note fields on the survey form. This is causing the issue that you are seeing. We suggested to remove the "Introduction & End Notes" field from this form and this should work.

Additional Information


With the introduction of Kingston, these fields were moved to their own section called "Introduction & End Notes". Customization to the form could have caused this change to be skipped on upgrade

Article Information

Last Updated:2018-08-22 12:03:12
Published:2018-08-22