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Symptoms


Automated test framework is will not be enable to query requested item based on request that got created. Results in no request found.

Query - 

Release


All versions

Cause


Due to two step checkout process enabled.

Resolution


The step "order catalog item" doesn't consider the two step, if two step is enabled.

Make sure to disable to the two step checkout when planning to use "oder catalog item".

Additional Information


https://docs.servicenow.com/bundle/kingston-application-development/page/administer/auto-test-framework/task/atf-tut-build-first.html

Article Information

Last Updated:2018-09-05 11:14:51
Published:2018-09-05