Symptoms

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On a sys_user record there is a UI Action titled "Notification Preferences". Expected functionality is that clicking the link will open a dialog window where you can modify the notification preferences for the sys_user record you were viewing. instead, the dialog modifies the logged in user's preferences.

Release

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All 

Cause

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This UI Action is intended to be used only in UI15 as per ServiceNow Development. UI16 is not supported.

Resolution

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Please revert any changes made to the UI Action and switch to UI15 if you wish to use it.