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Symptoms


When closing a demand record, the state moves from Approved to Screening instead of to Closed.

Release


Jakarta Patch 8b

Cause


A custom business rule is running on the task table that sets the state to 3. However, value 3 is Closed Complete on task table but not on the demand table. 

Resolution


Add a condition on the custom business rule to not run on the demand table.

 

Article Information

Last Updated:2018-08-22 12:05:39
Published:2018-08-22