Notifications

110 views

Symptoms


Expected to wait on approval user activity and send approval request to requester's manager. 

Release


All versions 

Cause


The requester field is empty on Requested item - requestor for (variable)

On the workflow approval user activity - approval has to go to requester manager and requester for is empty when ordering the catalog item.

Resolution


Make sure when ordering the catalog item requester for is not empty and has a value (user record with manager).

 

Article Information

Last Updated:2018-11-26 05:59:41
Published:2018-09-05