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Update set preview and commit are unavailable because the system is currently upgrading - Support and Troubleshooting
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  • Update set preview and commit are unavailable because the system is currently upgrading
KB0695874

Update set preview and commit are unavailable because the system is currently upgrading


10384 Views Last updated : Dec 19, 2023 public Copy Permalink English (Original)
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KB Summary by Now Assist

Issue

The following message appears when attempting to preview and update set:
 
"Update set preview and commit are unavailable because the system is currently upgrading. Click here for the Upgrade Monitor."
 
The Upgrade Monitor is stuck checking for updates and the "Check Now" button is spinning.
 
 
The Upgrade Monitor is stuck checking for updates and the "Check Now" button is spinning.

Cause

Can be caused by uploading an update set.

Can also be caused by an ongoing rollback operation, as described in th known issue KB0719288: RollbackExecutor pauses the cluster for every rollback execution

Resolution

  1. From Scripts - Background, run: gs.resume();
  2. From Scripts - Background, run: gs.print(gs.isPaused());
  3. Confirm that the returned value from step 2 is false.

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Attachments

Attachments

  • upgrade-monitor.jpg
  • IMAGE$37C9D3647A843A6 (3).jpg

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