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Description

Multiple gauges referencing the same table on the homepage cause the issue with the breadcrumb filter.

Steps to Reproduce

  1. Log in to any affected instance.
    2. Switch to 'Home'
    3. Add two gauges on the same table with different filter condition.
       Example: create the first gauge on the HR Case table where the state is open & create the second gauge on the same table where the state is resolved/closed.
    4. Now click on the filter in the second gauge

    Expected Behavior: The filter on the second gauge should load and allow the user to edit it.

 

Actual Behaviour: Filter on the first gauge is opened instead of the filter on the second gauge.

If there are three or more gauges, clicking on the filter on any of these gauges opens up the filter on the first gauge.

Workaround

This issue has been fixed. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1297926

Seen In

Jakarta Patch 9a
Kingston Patch 7

Intended Fix Version

Madrid

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-03-18 13:26:58
Published:2019-03-14
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