Custom fields : u_caller and u_vpn_contact_name is not getting filled on sc_task form

 

=> Desired Behavior________

Fields : u_caller and u_vpn_contact_name should get filled with requested_for value

 

=> Unexpected/Actual Behavior______________

Fields : u_caller and u_vpn_contact_name are empty

1. Fields : u_caller and u_vpn_contact_name are getting values from catalog task activity.

 

2. Catalog task activity is using a script to assign the values :

task.u_vpn_contact_name = current.variable_pool.Requestedfor.getDisplayValue();

task.u_caller = current.variable_pool.Requestedfor.getDisplayValue();

 

Instead of this, this is how call should be done:

task.u_vpn_contact_name = current.variable_pool.Requestedfor;

task.u_caller = current.variable_pool.Requestedfor;

 

=> Reason :

getDisplayValue() function makes this call for a string type field but u_caller and u_vpn_contact_name are user reference fields.

 

This is throwing an error in the logs :

org.mozilla.javascript.EcmaError: "u_caller" is not defined.

 

=> Fix

Removing the function call : getDisplayValue() makes it work