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Overview


Incident preview is possible form list view of incident table.

In the list view of an incident table, there is  icon for each record which is known as incident preview .

Incident Preview


There  is  a behavioral change of incident preview from Jakarta to Kingston.

Jakarta: shift+click on the incident preview icon provides a popup of the incident form in editable format(As below).

 

 

Kingston: shift+click on the incident preview icon provides a popup of the incident form but not in editable format(As below).

Instead, system is a provided with a button "Open Record". User need to click the button which will open the record in new tab in editable format.

 

 

 

It is a intentional change in platform (Kingston) behavior.

Article Information

Last Updated:2018-08-17 04:52:28
Published:2018-08-17