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Description

Kingston: Change lookup is not working in Sample Change Requests under Propose a new Standard Change Template

Steps to Reproduce

Open any Kingston instance
Click Create New under Change
Open Ui action for standars change (Standard: Select from available pre-approved change templates. These changes do not require approval.)

Click Template Management
Click Propose new Standard change template

Fill Short description
Under Sample Change Requests Select any change
When change is included in a glide list click on change to view selected item

You will notice you will not get option to open change or remove change its greyed out


Open developer tool you will see console error:
Uncaught TypeError: Cannot read property 'options' of null
at toggleGlideListIcons (js_includes_doctype.jsx?v=01-03-2018_0843&lp=Mon_Feb_12_14_31_40_PST_2018&c=17_236:20379)
at HTMLSelectElement.onchange (com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=cb2a927f935002003b7a7a75e57ffb4c&sysparm_link_parent=00728916937002002dcef157b67ffb6d&sysparm_catalog=e0d08b13c3330100c8b837659bba8fb4&sysparm_catalog_view=catalog_default:314)

Workaround

Import the attached XML file sys_ui_macro_a00ce2aa9f3002002920bde8132e70c7 (1).xml


Related Problem: PRB1257468

Seen In

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Fixed In

London

Associated Community Threads

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Article Information

Last Updated:2018-09-16 21:32:24
Published:2018-08-15
sys_ui_macro_a00ce2aa9f3002002920bde8132e70c7 (1).xml