Notifications

95 views

Symptoms


Assessments opening to Users response page. 

Release


Kingston

Cause


Enhancement found in Kingston release.

Resolution


The behavior is expected documented behavior seen in Kingston. Please see the docs for this below: 

Assessments and Surveys release notes 
https://docs.servicenow.com/bundle/kingston-release-notes/page/release-notes/it-service-management/assessments-surveys-rn.html 

View an assessment instance 
https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/assessments/task/t_ViewAnAssessmentInstance.html 

-- 
Click an assessment instance number to open the record from the required sub-module. By default, the following fields are displayed in the Assessment Instance form for all sub-modules other than Completed. 

Note: When you open an instance in the Completed sub-module, you are redirected to the User's Response page. 
-- 

This enhancement was added by the following navigation handler: 
https://<Instance Name>.service-now.com/nav_to.do?uri=sys_navigator.do?sys_id=b1b3db7067000300a8532b505685ef68 

If you would like to prevent this feature, please remove the navigation handler. 

 

Article Information

Last Updated:2018-08-16 05:18:48
Published:2018-08-14