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Description

Scenario 1;
Even though the field is configured to exclude - None - option, in classic UI, the report can be filtered with - None - value. In new UI, the - None - option isn't visible as expected
 
Issue can be reproduced with State field of Task table. It is configured as "Dropdown without -- None -- (must specify a default value)". In classic UI of a Task-table report, while filtering with 'State' field - None - can be selected.
<instancename>/sys_dictionary_list.do?sysparm_query=name=task^element=state
 
Scenario 2;
When a field is configured as "Dropdown with -- None --" but if the choices gathered from another field configured as "Dropdown without -- None -- (must specify a default value)", new report UI doesn't show - None - option.
 
Issue can be reproduced with Problem state field of Problem table. This field is configured as "Dropdown with -- None --", and its choices are populated from State field of Task table (which is configured as "Dropdown without -- None -- (must specify a default value)").  In new UI of a Problem-table report, while filtering with 'Problem state' field - None - can't be selected.
<instancename>/sys_dictionary_list.do?sysparm_query=name=problem^element=problem_state

Steps to Reproduce

Scenario 1;
1. Reports > View / Run
2. Click to Create a report
If new UI gets displayed, Click to Switch to Classic UI
3. Select Data: Table / Task
4. Click Add Filter Condition
5. Select 'State' field as filter condition
 
Expected behavior: First choice of State gets displayed as first option (New UI behavior)
Actual behavior: -- None -- gets displayed as first option 
 
Scenario 2;
1. Reports > View / Run
2. Click to Create a report
If classic UI gets displayed, Click to Switch to New UI
3. Select Data: Table / Problem
4. Click Add Filter Condition
5. Select 'Problem state' field as filter condition
 
Expected behavior: -- None -- gets displayed as first option (Classic UI behavior)
Actual behavior: First choice of Problem State gets displayed as first option

Workaround

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Related Problem: PRB1298391

Seen In

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Intended Fix Version

Madrid

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Associated Community Threads

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Article Information

Last Updated:2018-09-20 04:58:28
Published:2018-09-20