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Approval tab is missing - Support and Troubleshooting
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KB0695184

Approval tab is missing


1432 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


Approval tab is missing from HR case record

Release


Kingston

Cause


In approver related list "Omit if empty" checked box was checked.

As a result for the HR payroll case which does not have any approvers, the approver tab itself was not showing.

Resolution


Uncheck the checkbox:"Omit if empty" 
This will enable to show approver tab always.

Additional Information


Please check the following doc link for details:

Configure list controls


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