Notifications

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Symptoms


Approval tab is missing from HR case record

Release


Kingston

Cause


In approver related list "Omit if empty" checked box was checked.

As a result for the HR payroll case which does not have any approvers, the approver tab itself was not showing.

Resolution


Uncheck the checkbox:"Omit if empty" 
This will enable to show approver tab always.

Additional Information


Please check the following doc link for details:

Configure list controls

Article Information

Last Updated:2018-08-17 10:17:03
Published:2018-08-15