After reviewing the Skipped Changes list from an upgrade, you may decide that you want to revert or merge a number of the records on the list. However, in order to avoid duplicating effort, you may want to use an Update Set to accomplish this.
NOTE: An update set will NOT capture the Disposition, Resolution, Comment, etc. from the upgrade's log. These log entries can only be transferred via XML.
- Create a new update set
- Take action on the desired records, either by reverting or merging them
- Ensure the desired changes are captured and commit the update set to another instance
All supported versions