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Description


How to determine which record producer created a task-related record (incident, problem, change request, etc.)

Procedure


  1. Copy the task (or incident, change, etc.) number.
  2. In the Filter Navigator, go to sc_item_produced_record.list
  3. In the Task column, enter the task number.
  4. The Producer column value shows which record producer, if any, created the record.

Applicable Versions


All versions.

Article Information

Last Updated:2018-08-13 16:34:46
Published:2018-08-13