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How to apply any user preferences for all users - Support and Troubleshooting
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  • How to apply any user preferences for all users
KB0695142

How to apply any user preferences for all users


4008 Views Last updated : Jan 3, 2025 public Copy Permalink
KB Summary by Now Assist

Issue



Description


This article details the steps that admins can take to apply any user preferences (such as homepage refresh value, list sorting order, related list loading, etc.) to all users.

Procedure


1) As an admin navigate to User Administration > User Preferences > Click New

2) Determine which user preference would be applied to all users. In this case we'll be using 'home_refresh' as an example (this is user preference that controls the homepage refresh rate)

3) Fill in the fields with the following values:

  • Name: home_refresh
  • System: True/Checked
  • Type: String (change it according to what type of user preference is being used; refer to one OOB user preference of the same for proper type)
  • User: Leave this field empty
  • Value: 900 (change it according to which proper value is accepted; refer to one OOB user preference of the same for proper accepted values)

4) Submit the record

**It might be necessary for users to log out and log back in to see the new effect

 

IMPORTANT: For users who already have their own user preferences (before the system user preference is applied) this won't apply to them as their own user preferences would always take precedence. For users who do not have their own first the system user preference would apply. But the users may always modify their user preferences after and those will then apply going forward.

Applicable Versions


All versions

Additional Information


User preferences


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