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Description

The iframe error occurs when running the "Update Reference Qualifiers" step of the guided setup in Normalization Data Services

Steps to Reproduce

  1. Log into an OOB instance.
  2. Navigate to Normalization Data Services > Guided Setup > Run Update Reference Qualifiers.
Notice that the iframe throws an error that page cannot be loaded.

Workaround

  1. Run the following from Scripts - Background:
    var ga = new AJAXCanonicalizationWorker(); 
    ga.updateRefQual();
  2. Afterwards proceed with the Guided Setup.
    Expect to see a bunch of output lines similar to the following:
    CanonicalRefQualUpdater: can't update skipping

These would be the results you would see from the Guided Setup displaying "Reference qualifiers we skipped" showing sys_dictionary records that are not updated because they are not part of CMDB.


Related Problem: PRB1236316

Seen In

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Fixed In

London

Associated Community Threads

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Article Information

Last Updated:2018-10-12 08:12:17
Published:2018-10-12