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Symptoms


"Available for" and "Not available for" related list are broken.

Step to Reproduce


- Open any Catalog item
- Load related list
- Available for and not available tabs will not show up.
- All catalogs are showing in the portal irrespective of the condition

 


Cause


The Value of the Property glide.sc.use_user_criteria is set to False. 

There is a business rule "CAT Item Scratchpad" which reads the value from 'glide.sc.use_user_criteria', which is the system property defined to use the user criteria for catalog items and categories. 

Resolution


Set the value of the Property glide.sc.use_user_criteria to True.

 

Article Information

Last Updated:2018-08-30 05:03:40
Published:2018-08-27