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Importing journal field could result in non-matching of comment date and 'Created By' in "Additional comments"

Problem

Importing journal field using xml from a different instance with a different time zone could result in non-matching of comment date  and Created By in "Additional comments"

Symptoms

In the XML Journal Field, when comparing the Comment date and the Created By in the "Additional comments", the date and Created By will not match.

Created By and Comment Date

Cause

The sys_history_set entries related to on sys_journal_field records do not get automatically updated after import, if the journal fields have been added or manually updated.

Resolution

Delete all the sys_history_set entries related to the record imported. They will be automatically re-generated with the correct information.

 

Article Information

Last Updated:2018-08-09 04:08:02
Published:2018-08-09