Build information: 
Build name: Istanbul
Build date: 02-24-2017_1059
Build tag: glide-istanbul-09-23-2016__patch3-02-08-2017
Issue Description:
When clicking on the 'Add/Remove Multiple' button in a glide_list type field, it will save the current record while navigating away. So if there is a mandatory field not filled in, it won't allow you to modify the glide_list field with multiple values.  Other field changes to the record, including journal field entries will be saved/updated.

Steps to Reproduce

  1. Navigate to an incident record
  2. Remove the value from the 'Caller' field leaving it blank
  3. Expand the 'Watch list' field and click on the 'Add/Remove Multiple' button
Expected behavior
Pop-up should appear allowing user to save/discard changes to the current record.
Actual behavior
Clicking on the 'Add/Remove Multiple' button actually navigates you away from the page, attempting to save it.


This Problem has been classified as a Product Enhancement and is under review.  To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article.

Related Problem: PRB901439

Seen In

There is no data to report.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:38:00