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Description

The service portal designer page shows blank and throws the JavaScript console error "Cannot read property 'css' of undefined".

 

Steps to Reproduce

Navigate to the service portal designer page.

Note that nothing shows up in the edit panel. The JavaScript console throws the error: Cannot read property 'css' of undefined.

 

Workaround

This problem was fixed in Jakarta. Older instances need to be upgraded to currently supported versions.

 


Related Problem: PRB729503

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Article Information

Last Updated:2018-08-06 16:05:22
Published:2018-08-06