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Symptoms


Steps on how to create a record producer on facilities request record using "floor plan".

Release


Kingston 

Steps on how to create a record producer


1. Create new Record Producer and save it. 
2. Under "Accessibility" , set the catalog/category. 
3. Open that Record Producer record and add new Variable, of type Macro or Macro with label. The question can be an empty " " to prevent a question/label from displaying if you want. 
4. Go to "Default Value" tab and set "Widget" reference field to "Floor Plan". Set "Map to field" and the field to set the clicked space. (as per the widget it is pointing to location field) 

Additional Information


This works only on Service portal and need to use OOB widget (Floor plan)

Article Information

Last Updated:2018-09-06 11:09:15
Published:2018-09-06