19 views

Description

'Email sent' link in Mobile UI links to blank page in Kingston.

Steps to Reproduce

Email enabled within Kingston instance.

  1. Using the mobile app, log into instance.
  2. Navigate to Active incidents
  3. Navigate to an incident record with an email as part of the activity stream.
  4. Click on "Email sent" link listed in the activity stream of the incident and notice you will be brought to a blank page.

Note:  This link to the email content worked in Helsinki, Istanbul, and Jakarta

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1261165

Seen In

Kingston
Kingston Patch 1
Kingston Patch 2

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-10-11 07:52:53
Published:2018-10-11