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Description

Default PA Data collection jobs have the 'run_as' field set as System Administrator. If demo users are deleted, when the job is run it will fail with errors.

Steps to Reproduce

List of content pack jobs without "run as" user:

[PA Billing] Historic Data Collection
[PA Budgeting] Daily Data Collection
[PA Discovery] Daily Data Collection
[PA FS] Field Service Daily Data Collection
[PA FM-CSM] Historic Data Collection
[PA HR] Daily Data Collection
[PA Budgeting] Historic Data Collection
[PA FM-CSM] Daily Data Collection
[PA Billing] Daily Data Collection
[PA Knowledge] Historic Data Collection
[PA HR] Historic Data Collection
[CS] Customer Service Historic Data Collection
[PA HR Case] Daily Data Collection
[PA ServiceCharging] Historic Data Collection
[PA FM-FSM] Historic Data Collection
[PA CMDB] Daily Data Collection
[PA App 360] Daily Data Collection
[PA Discovery] Historic Data Collection

Workaround

Change the run_as user to another user from your system with the privileges needed to query the data that the job is created for.


Related Problem: PRB1031751

Seen In

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Fixed In

Kingston

Associated Community Threads

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Article Information

Last Updated:2018-10-15 13:33:14
Published:2018-08-13