Notifications

134 views

Description

The OOB UI View 'Switch with Routing' does not comply with the name standards. According to OOB standards a UI view Name can not have spaces in between words. Related lists on the 'Switch with Routing' view do not show any data.

 

Steps to Reproduce

 

  1. Go to /sys_ui_view_list.do?sysparm_query=name%3Dswitch%20with%20routing
    Note that the Name field is 'Switch with Routing'. UI view name values should not contain blank spaces or special characters.

  2. Go to /nav_to.do?uri=cmdb_ci_ip_switch.do?sys_id=<sys_id_of_sample_record>%26sysparm_view=Switch with Routing

  3. Note the related list view will not show records.

 

Workaround

View names should be unique and cannot use special characters or spaces, only the characters A-Z, a-z, 0-9 and _."

As a workaround, change the view Name to 'Switch_with_Routing', with underscores between words to replace blanks. 

 

 

Related Problem: PRB1151762

Seen In

There is no data to report.

Intended Fix Version

New York

Safe Harbor Statement

This "Intended Fix Version" information is meant to outline ServiceNow's general product direction and should not be relied upon in making a purchasing decision. The information provided here is for information purposes only and may not be incorporated into any contract. It is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. The development, release, and timing of any features or functionality described for our products remains at ServiceNow's sole discretion.

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-21 11:40:18
Published:2018-08-01