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Symptoms


When clicking on the Close Complete UI action located in the form header of a Work Order task. The UI action does not update the record.

Release


All releases

Cause


UI formatter "SM task client utils" missing from the form layout 

Resolution


- Error in the browser console shows "Uncaught Reference Error: SMTask is not defined" when clicking on the "close complete UI action"

 

In order to resolve this issue. You will need to add the "SM task client utils" UI formatter to the form layout. 

 

After adding "SM task client utils" UI formatter to the form. The "close complete" UI action will begin to work.

 

Article Information

Last Updated:2018-08-03 00:21:29
Published:2018-08-01