When the article has an '&' in the title or content , users are not able to access the article or edit the article, this happens when the property
glide escape text property is set to false.
Steps to Reproduce
- Set the glide.ui.escape_all_script to false.
- Make sure that there is & symbol in either article name or content or create one.
- Log in as the knowledge admin.
- Navigate to article mentioned in step 2.
A blank page shows up.
A fix is planned, and we recommend subscribing to the article for future information or upgrading to listed releases that offer the fix
As a workaround, set the glide.ui.escape_all_script and glide.ui.escape_text properties to true
Related Problem: PRB1285875