When the article has an '&' in the title or content , users are not able to access the article or edit the article, this happens when the  property

glide escape text property is set to false.

Steps to Reproduce


  1. Set the glide.ui.escape_all_script to false.
  2. Make sure that there is & symbol in either article name or content or create one.
  3. Log in as the knowledge admin.
  4. Navigate to article mentioned in step 2.

A blank page shows up.


A fix is planned, and we recommend subscribing to the article for future information or upgrading to listed releases that offer the fix

 As a workaround, set the glide.ui.escape_all_script and glide.ui.escape_text properties to true

Related Problem: PRB1285875

Seen In


Fixed In

Jakarta Patch 10
Kingston Patch 8

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-09-11 11:33:01