Issue
You can add more fields from the sys_user table to the user profile in Service Portal following the steps in this article. The fields display below the About section on the page.
Release
All supported releases
Resolution
- Go to a sys_user record form view.
- Switch the form view to Service Portal.
- Add the fields you want to this form view.
- Save the change.
- Verify that the fields appear under the About section on the user profile page in Service Portal.