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Description


How to create a UI Action so that mobile users also have the ability to follow records.

Procedure


 
Please use the OOB UI Action that is used on the 'task' table as an example.
https://<instance-name>.service-now.com/nav_to.do?uri=/sys_ui_action.do%3Fsys_id%3Dddbf640437412000dada8cdabebe5d21%26sysparm_record_target%3Dsys_ui_action%26sysparm_record_row%3D4%26sysparm_record_rows%3D4%26sysparm_record_list%3DnameSTARTSWITHfollow%255EORDERBYorder
 
1. Navigate to System Mobile UI  > UI Actions - Mobile
2. Click "New"
3. Make the Name "Follow"
4. Set the table you wish users to be able to follow records on
5. Select where you would like the button to be available
6. Use the same condition and script from the 'task' table "Follow" UI Action above
 
Expected: Now, when you navigate to a record in mobile, you will have the option to follow the record (PFA).
 
 
     

Applicable Versions


Istanbul, Jakarta, Kingston

 

Article Information

Last Updated:2018-08-03 00:09:05
Published:2018-08-01