Symptoms
Test credential not working with error pattern as below:
A JSONObject text must begin with '{' at character 1 of SNC_ENC_VAL[501cy5cdwvJ5P2wZ/LmtEVisfadaCWsnFb05aHS3adaQqniGv1PpIgg0F2wSEB31TZUOluvu202ZWO7nh5ouni69jW5iVvhJvewrt0/R7O6YdWPUs7W9/hLRM5tu+dh5u0avfKjILRkIBnTjuvrgIKFnK75YwtKFkDuqDCP6n2HUAsgxPrLHwgZA+MZj5YngjKOp5pFthmX11fqM5wGJqPpovjteqhW3Hw9826TP2GKZ1kcRJV414OOTU4Mjh4ASDldt1g==]
Release
Jakarta, Kingston
Cause
Could be due to keystore corruption in mid server.
Resolution
1. Make sure the mid server windows service "Log on as" account is either a local admin account, or has full permission to mid server folder.
If point 1 is verified, please proceed following steps
2. On MID server host, stop MID server windows service
3. Delete the keystore file in agent/keystore folder.
4. Open config.xml and remove the keystore value.
ie:
<parameter name="keypairs.mid_id" value=""/>
5. Start MID server windows service
The mid server will start up as not validated. Click the validate link and the MID server should restart and then validated.