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Description

Bubble charts on the demand workbench do not update on list filter changes.

 

Steps to Reproduce

  1. Login a pre-Helsinki instance
  2. Navigate to Demands > All
  3. Click on Demand Workbench at the bottom of the form
Notice the Bubble Chart is not getting updated.
 

Workaround

This issue is fixed in all currently supported versions. Please review the Fixed In section to determine if your instance needs to be upgraded.
Consider using List v2 on older instances in demand workbench as a temporary workaround.
You can disable List v3 for specific lists:
https://docs.servicenow.com/bundle/kingston-servicenow-platform/page/administer/list-v3-administration/task/t_DisableListV3ForATable.html


Related Problem: PRB663179

Seen In

There is no data to report.

Fixed In

Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-08-14 01:38:00
Published:2018-08-14