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Description

When date/time preference is set via UI preferences and the page is refreshed, it reverts back to the calendar view of those date/time fields on homepages or any lists.

Steps to Reproduce

  1. Impersonate user Beth Anglin from demo data.

  2. Navigate to Incident > Open and select an open incident.

  3. Still in the list view, click the gear icon at the upper right and change the Date/Time to timeAgo or both.

  4. Close the window and look at the list.

    Note that it has changed, as has timeAgo or, if you selected both, it has the data/time and timeAgo.

  5. Refresh the page.

    Note that the settings for the date/time have reverted back to the default. In the user preferences glide.ui.date_format, this still shows the timeAgo or both settings({timeAgo:true,dateBoth:false}.

 

Workaround

This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.

 


Related Problem: PRB1260045

Seen In

There is no data to report.

Fixed In

Kingston Patch 7

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-08-24 10:43:18
Published:2018-08-01