User profile information are not shown in the Org Chart widget with configuration changes. 

Steps to Reproduce


  1. Navigate to HR Administration > Org Chart Configuration.
  2. Choose "user.location.street" for the first detail.
  3. Choose "" for the second detail.
  4. Choose "user.location.state" for the third detail.
  5. Choose "country.population" for the last detail.
  6. Save
  7. Navigate to HR Portal.
  8. Click on orgchart in the top navigation.
  9. Search for "Joanna PIlfer" and press Enter.
  10. When the profiles loads, click on "Mara Rineheart".
  11. Check the details for Mara.
    • No details are visible.


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Related Problem: PRB1257521

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Article Information

Last Updated:2019-05-21 11:38:03