Break line variable does not behave as expected in service portal. If a break line variable is added to a catalog item. It takes effect when viewed within the instance by clicking on Try it. However, If the same item is viewed in Service Portal no break line variable is seen except for the default ones.

Steps to Reproduce

Log in to empspjakarta
Go to catalog item - test atf
Click try it and view the breakline between two variables (attached screenshot)
Go to Service Portal and find the same item (test atf)
No breakline variable is seen between the two variables(attached screeenshot)


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Related Problem: PRB1235047

Seen In

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Fixed In

Kingston Patch 9

Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:38:02