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Description

Work Notes/Comments are saved twice in SP when using the post button and if using the save again from the form.

Steps to Reproduce

1. Go to any Kingston Patch 6 instance
2. Open any exisitng incident from the form on the incident table like below
3. https://yourinstance.service-now.com/sp?id=form&table=incident&sys_id=anyrecordsysid
4. Write a comment/worknote in the activity section and click on post.
5. Again click on save from the bottom left of the form
6. The comment/worknotes was saved again and appears twice in the activity

Workaround

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Related Problem: PRB1296116

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Article Information

Last Updated:2018-08-13 03:13:26
Published:2018-08-13