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Symptoms


Continue Shopping button not working after pasting a URL into the "Continue Shopping page" field in the catalog record. 

Release


Applies to all Releases

Cause


The /nav_to.do that is mentioned in the "Continue Shopping page" field 

Resolution


 I found that the issue occurred due to the addition of "/nav_to.do?uri=" at the beginning of the URI mentioned in the "Continue Shopping page" field. 

The platform would automatically add the "/nav_to.do?uri=" while generating the URL, so when we add the same in our field, it becomes redundant and therefore the issue occurs and it displays a blank page. 

Therefore replacing the value of "Continue Shopping page" field from "/nav_to.do?uri=<preferred url> to 
"<preferred url>" (without the quotes) would resolve the issue. 

 

Clear the cache after saving the record

 

Article Information

Last Updated:2018-08-15 10:27:33
Published:2018-08-15