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List type field does not save on update - Support and Troubleshooting
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  • List type field does not save on update
KB0693212

List type field does not save on update


896 Views Last updated : Aug 24, 2022 public Copy Permalink
KB Summary by Now Assist

Issue

Symptoms


When saving a value in a dot-walked list type field. The value does not save in the list type field when the record is updated.

Release


All releases

Cause


List type fields cannot be dot-walked

Resolution


Instead of using a list type field. Use a reference type, as dot-walking is allowed.

Additional Information


Steps to reproduce:

1. Create a list type field on the task table

2. Navigate to the "idea" table (Requires Project Portfolio Suite with Financials plugin)

3. Configure the form layout of a Idea record.

Under "available" find "parent" and expand this field. Add your custom list type field you created on the task table. 

 

4. Save the form layout and add a value in your list type field

 

5. Notice that the value is not stored in the list type field. 


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