The events processor runs the node out of memory when processing email notifications for records which contain un-closed "<" tags.
Steps to Reproduce
- Add the text in the attachment (worknote_Comments.txt.zip) as a worknote comment
- In the Event logs for events under queued state you will see a corresponding incident.commented event which remains in queued state and not get processed (remains in queued state).
- This also results in OOM [and automatic restart of node that picked up the event to process].
Since the event is not processed, this process repeats until the event is moved to an error state.
Move the event to error state.
Related Problem: PRB1158590