How to change the name of a MID server
The proper way to change the MID server's name is from the instance itself.
- Log in to the instance where the MID server is connected to.
- Go to the [ecc_agent] table: https://<instance_name>.service-now.com/ecc_agent_list.do
- Click on the MID server you want to rename
- In the Name field, enter the new name.
- Save the form. The change will complete in a few seconds and no MID server restart required.
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